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Privacy Policy

This Privacy Policy explains how Emphasys Pty Ltd and tool ERPScribe (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website and services. We are committed to safeguarding your personal data and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Company name

  • Phone number (if provided)

  • Account credentials (username, password)

b. Uploaded Data

  • SAP system objects and files uploaded to generate documentation

  • Project metadata (e.g., document titles, configurations)

c. Usage Data

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visit

  • Click patterns and session duration

2. How We Use Your Information

We use collected data to:

  • Create and deliver automated SAP documentation

  • Provide, maintain, and improve our services

  • Respond to inquiries and provide customer support

  • Send system updates and relevant service information

  • Analyze service usage to enhance performance

  • Comply with legal obligations

3. Legal Bases for Processing (GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity: To provide the ERPScribe service

  • Legitimate interest: To improve and secure the platform

  • Consent: For marketing or non-essential communication

  • Legal obligation: When required by applicable law

4. Your Data Rights (GDPR & CCPA)
Under GDPR, you have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Data portability

  • Object to or restrict processing

  • Lodge a complaint with a supervisory authority

Under CCPA, you have the right to:

  • Know what personal data we collect and how it’s used

  • Request deletion of your personal data

  • Opt-out of the sale of your personal data (ERPScribe does not sell data)

  • Non-discrimination for exercising privacy rights

You can exercise your rights by contacting us at info@gmail.com.

5. Data Security

We implement appropriate technical and organizational measures to:

  • Secure your data from unauthorized access or breaches

  • Encrypt sensitive data during transfer and storage

  • Restrict access to authorized personnel only

However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your data only as long as necessary for the purposes stated above, or as required by law. Uploaded SAP files and documentation are stored temporarily and automatically deleted after processing unless you explicitly choose to save them.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze usage. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We do not sell or share your personal data with third parties for marketing purposes. We may use third-party tools (e.g., analytics or cloud storage providers) that are GDPR/CCPA-compliant to deliver our services.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised effective date. Continued use of the platform after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

ERPScribe
📧 Email: support@erpscribe.com
📞 Phone: (+61) 1300 810 797
🌐 Website: https://erpscribe.com

Emphasys Pty Ltd
📧 Email: hello@emphasys.com.au
📞 Phone: (+61) 1300 810 797
🌐 Website: https://emphasys.com.au